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The Foundation of Stellar Customer Service in Your Practice

The Foundation of Stellar Customer Service in Your Practice

The Foundation of Stellar Customer Service in Your Practice

As an optometry practice, most if not all of your competition is advertising a similar message: quality eye care and the best customer...

Jul 6, 2021

Are you Making the Best First Impression? Part One: The Phone

Are you Making the Best First Impression? Part One: The Phone

Are you Making the Best First Impression? Part One: The Phone

It is instinctual for us to make judgments about whether the people we encounter are friends or foes. This instinct was vital to us in...

Nov 11, 2019

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