Positive word-of-mouth marketing is undoubtedly the most powerful and least expensive way to advertise your business. It’s easy for you to talk about (and pay for advertising that talks about) how awesome your office is, but your patients doing the talking is a game-changer.
Word-of-mouth marketing is free advertising based on a patient’s experience. In most cases, something about their visit went beyond what they’ve experienced somewhere else, making it truly memorable.
So, how do you get people to talk about you? It starts with designing a unique in-office experience.
1. Create an awesome patient experience: You need to give y